Activities

Booking

• How can I arrange transportation to my hotel?
• I didn't receive my activity vouchers. What should I do?
• Why do I need to select a time slot?
• When will I receive my activity confirmation email?
• Is pick up and drop off transport included?

Payments & Refunds

• How can I obtain a payment receipt or invoice for my activity booking?
• How do I apply for a refund on my activity booking?
• Will I get a refund for my activity booking?
• How is my activity refund paid back?
• How can I pay for my activity booking?

Cancellations

• Where can I find the activity cancellation policy?
• How do I cancel an activity booking?