The activity cancellation policy is located on your activity confirmation itinerary. The itinerary is emailed once the booking is confirmed.
The cancellation policy is also noted as per the following:
- If your booking was made under your Travala.com account, you can view the cancellation policy in Bookings / Activity / View Bookings / Activity Information.
- If your booking was not made under your Travala.com account, you can view the cancellation policy by clicking on My Trip and enter the required details to bring up your booking.
Note: Details and conditions in the cancellation policy are different for each booking depending on the activity. Please read this carefully before cancelling your booking.