The cancellation policy of each booking is different depending on the room type selected, the time of booking, etc.
Please read the cancellation policy carefully before cancelling your booking. You can find it:
- In the booking conditions at time of booking
- The booking confirmation email under Cancellation Policy
- My Trip, you will require your Order Number
- In your account under My bookings, you will need to log into your account to access
For further assistance please contact our Customer Support team via chat or email support@travala.com.