The cancellation policy of each property is different and depends upon the room type selected. Please read the cancellation policy carefully before cancelling your booking. The cancellation policy is displayed:
- in the booking conditions at time of booking
- the booking confirmation email under Cancellation Policy
- My Trip, you will require your Order Number
- in your account under My bookings, you will need to log into your account to access
For further assistance please contact the Customer Support team via chat or email support@travala.com.