AVA Smart Program
- Can I use the AVA Smart Program and another program at the same time for my booking?
- How do I activate the Smart Diamond membership?
- How do I Unlock AVA from my Smart Membership?
- How much discount can I get with the AVA Smart Program?
- If I have an Active Hotel Booking and become a AVA Smart Member now, will I receive my Loyalty Reward?
- What are the benefits of becoming an AVA Smart Program member?
Registration
User Account
- How do I secure my Travala account - Security Best Practices?
- How can I change the email address on my Travala account?
- How do I export transactions for tax purpose?
- How can I delete my account?
- I cannot find my booking in my account, how can I add/link it?
- What is the withdrawal limit within a 24hr period?
Best Price Guarantee
Affiliate Program
Smart Benefits
- How is giveback calculated?
- How can I access to concierge service/concierge.io?
- What are Smart Benefits and how can I activate them?
- Who can activate the Smart Benefits?
- What NFTs are currently supported for activating the Smart Benefits?
- Do I have to keep my NFT in my wallet to use the Smart Benefits?