To unlock your AVA you will need to Deactivate your Smart membership account.
Steps to Unlock AVA from Smart program
- Log into your Travala.com account
- In the menu, click on Smart
- Scroll to SELECT YOUR SMART TIER
- Click on your Smart level
- The option to Deactivate will appear, click Deactivate to proceed with unlocking AVA
- A warning window pops up, to proceed with unlocking click Continue
- You will receive an email with a verification code to confirm the deactivation of your Smart membership.
example,
- Enter the verification code in the pop-up window in the account
- Once submitted, the AVA will be locked and made available in the account immediately