Due to fluctuating travel product prices and exchange rates, we limit the reservation window to 10 minutes. Your booking most likely expired because we did not detect that a payment had been sent in the allowed window time.
If you believe you’ve sent a payment but haven’t received a confirmation email, DO NOT ATTEMPT TO REBOOK. Some payments, especially cryptocurrency payments, may take longer to process in certain instances.
If you haven't receive an email after 60 minutes, please contact our Customer Support team via chat or email support@travala.com for assistance.