Payments

AVA token

• How can I swap my AVA?
• Is AVA taken from my Travala wallet once I click Complete Reservation?
• What is AVA?
• Where can I buy AVA?
• Which wallets can I use to store AVA?

Cryptocurrency

• Are there any loyalty programs or rewards for using cryptocurrencies for bookings on Travala?
• How to pay using Cryptocurrency at checkout
• What crypto currencies are accepted for payment?
• What happens if the cryptocurrency price changes between the time of booking and payment confirmation?
• Which cryptocurrencies are accepted as payment on Travala?

Discount Vouchers

• How can I use a discount voucher?

Partial Payment

• How can I use partial payment?
• How will I receive my refund on a partial payment?
• What is partial payment?

Travel Credits & Promo Credits

• Can Travel Credits be used to pay at the property?
• How can I buy Travel Credits?
• How do I make a booking using Promo Credits?
• How to make a booking using Travel Credits
• Is it possible to get my travel credits back in cash?
• What are Promo Credits?

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Travel Gift cards

• What is a Travala Discount Voucher?
• How to buy, redeem, and use Travala Travel Gift Cards & Gift Vouchers

Payments

• How do I change my payment method?
• How many payment options does Travala currently accept?
• How to get a payment receipt or invoice for your booking
• What can I do if I overpaid or exceeded the amount for payment?
• What payment methods does Travala accept?
• Why are my Travel Credits or AVA deducted even though I didn’t proceed with the booking?