Where to find your payment receipt or invoice
Whether you booked a Flight, Hotel, Activity or Car rental, a copy of your official payment receipt and tax invoice is automatically included directly inside your booking confirmation email.
Please check the inbox of the email address used to make the purchase, making sure to review your spam or junk folder if you cannot locate your confirmation details.
Need a duplicate copy or further help?
If you cannot find your confirmation email, need an updated invoice, or require additional billing assistance, our team can manually generate an electronic copy for you. Please reach out by:
Submitting a ticket via our web Contact Us form.
Emailing our support team directly at support@travala.com.
To help us process your request quickly, please ensure you include your Order Number or Booking Reference in your message.