Your official Booking Confirmation email containing your unique Order Number and vouchers is automatically sent as soon as your payment clears and our travel supplier issues the booking.
Standard Confirmation Timelines
- Flights: Usually shortly after payment, but can take up to 24 hours
- Hotels (Accommodation) & Car Rentals: Typically within 60 minutes of booking
Activities & Tours: Usually processed instantly or within a few hours.
If you cannot find your confirmation email, please try these quick steps:
Check your Spam/Junk folder: Automated confirmation emails are occasionally filtered there by your email provider.
Verify your email address: Ensure you are checking the exact inbox you used during the checkout process.
Check your account dashboard: You can view your real-time booking status at any time via the My Trips or My Bookings section on Travala.com.
Confirm payment: Verify with your bank or crypto wallet that the transaction went through successfully.
If you haven't received your booking confirmation email within the standard timelines above, please contact our Customer Support team via Live Chat or email support@travala.com.