You will receive a confirmation with your flight itinerary (e-ticket) within 24 hours of placing your reservation. We also recommend to check your junk mail or spam folder for your itinerary.
You can also view your booking status online using My Trip on our website or by signing in and selecting My Bookings from the account menu.
Cryptocurrency payments require a certain number of blockchain confirmations for the booking to proceed. The number of blockchain confirmations required for the most commonly used payment options are as follows:
- BTC payments: 3 confirmations
- ETH payments (incl. ERC20): 20 confirmations
- BNB payments (incl. BEP20): near-instant
- TRON payments (incl. TRC20): near-instant
If you need assistance, please contact our Customer Support team via chat or email support@travala.com with your Order Number and Transaction Hash/ Proof of payment.