The fuel policy is determined by the car rental provider and varies between different options and locations.
Here is an overview of common fuel policies:
Full to full:
You will collect the vehicle with a full tank of fuel.
A security deposit will be taken at the counter.
The vehicle must be returned with a full tank.
If returned full, your deposit is released.
If not returned full, you may be charged for:
The missing fuel
A refuelling service fee
Same to same:
The vehicle is supplied with a specific level of fuel (not necessarily full).
You must return it with the same amount of fuel.
A fuel deposit may be reserved on your credit card.
The deposit is released once the vehicle is returned with the required fuel level.
If the fuel level is lower than required, you may be charged for the missing fuel.
Pre-Purchase with partial refund:
The vehicle is provided with a full tank of fuel.
You leave a fuel deposit at the counter.
Upon return:
You are refunded for any unused fuel.
A mandatory, non-refundable administration fee applies.
Prepaid Fuel:
You pay for a full tank of fuel at the time of collection.
You may return the vehicle empty.
No refund is typically provided for unused fuel.
The initial fuel charge is often higher than standard local fuel prices.
Please refer to your rental agreement for the specific fuel policy applicable to your booking.