If you booked the wrong room type, please contact our Customer Support team on chat or email support@travala.com as soon as you notice the mistake.
Depending on your booking T&Cs, we can assist you to:
- Rebook immediately if your booking is still outside penalty, or
- Contact the property to raise amendment request if inside penalty date
Please note that changes to accommodation bookings are subject to availability and at the property's discretion. Additional charges for new date may incur as hotel's rate fluctuates depending on occupancy of each dates.