What Is the Excess?
The excess is the maximum amount you are liable for if your rental car is damaged or stolen.
It applies even when protection products are incuded in your booking, such as:
Collision Damage Waiver (CDW)
Theft Waiver (TW)
Third Party Liability (TPL)
The excess represents the maximum amount you would need to pay in the event of damage or theft during your rental period.
How the Excess Deposit Works
At vehicle collection, the rental provider will place a hold on the main driver’s credit card for the excess amount.
This hold acts as a security deposit.
The held amount is released when:
The vehicle is returned, and
No new damage or loss is identified.
It may take several days for the funds to become available again, depending on your bank.
What Happens If There Is Damage or Theft?
If the vehicle is damaged or stolen during your rental period the amount required to cover the specific incident will be deducted from the held excess funds.
You will only be charged up to the maximum excess amount stated in your agreement.
How Do I Find the Excess Amount?
When searching for a vehicle:
Review the specific terms and conditions shown during the booking process.
If you already have a booking:
The excess amount is detailed in your booking confirmation email.
Please refer to your rental agreement for the exact excess terms applicable to your booking.